Zidea’s Information Technology group is always working to deliver cutting edge solutions for our customers. Below are just a few examples of engagements which we've completed:
Our Work:
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Enterprise wide end-to-end QoS aware WAN
- We identified and engaged a MPLS/VPLS carrier to carry a QoS aware WAN which we designed and built using Cisco routers and switches.
- We have migrated from Windows systems over to Apple systems for customers in the software and financial sectors.
- We have deployed multiple Cisco Call Manager clusters in multi-site models with SRST and additional fallback options. We also installed Unity and Unity Express for local and centralized voicemail with Auto Attendant management.
- We established Internet based VPNs for primary and backup WAN connectivity between multiple sites.
- We integrated an Asterisk IVR with a Cisco Call Manager IPTel deployment for managing inbound call flow.
- We have fully implemented Communigate’s messaging platform to provide clients with a multi-domain email solution as a replacement for Exchange.
- Using both commercial and open source solutions, have configured desktop and server automated deployment models with network boot options.
- We have planned and executed several cross country relocations of network and systems infrastructure with minimal customer impact. In addition, we have implemented virtualization technologies such as VMWare's ESX, Sun's containers, and Xen.
- We architected and implemented a single sign-on solution between Windows, Unix, Linux and Mac desktops and servers.
Migration to Apple systems
Cisco Unified Communications Manager 4.x – 7.x
Asterisk Interactive Voice Response (IVR)
Communigate Enterprise Solutions
Automated Desktop and Server Deployment
Data Center Relocation and Virtualization
Consolidated Authentication Model